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Customer information

Terms

You are buying from Digital Pet Counselling Service. Prices are in pounds sterling as shown. UK postage is added for physical goods.

Trading name: Louis Cypher, trading as Digital Pet Counselling Service. Email: cyphersoreeyes@gmail.com. Postal address: 81 Belconnen Road, Nottingham, NG5 5JA, United Kingdom.

Zines are digital downloads. If you tick the box to get the file straight away, you lose the 14-day right to cancel. Once the download has been issued after that tick, it is not refunded. The files are for your own use.

Garments are printed to order and ship to the UK only. Tracked UK delivery. A faulty or wrong item is replaced or refunded.

Garments cancellation

You can cancel a garment order for any reason within 14 days of the day you receive it. Email cyphersoreeyes@gmail.com to tell us, then send the garment back within 14 days of telling us. You pay the return postage unless it is faulty or wrong. We refund the price and the standard UK postage within 14 days of getting it back.

To: cyphersoreeyes@gmail.com
Subject: Cancel garment order

I hereby give notice that I cancel my contract for the following garment.

Name:
Address:
Order or Stripe receipt:
Garment:
Date I received it:
Date of this notice:

Payments are handled by Stripe. We do not store card details.